SMS Privacy Policy

 
 

Privacy Policy for SMS Texting Service

1. Introduction

Jefferson East, Inc. is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our SMS texting service.

1A. SMS Consent

SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes under any circumstances.

2. Terms & Conditions 

By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications:

Messaging Frequency
By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you're subscribed to (e.g., weekly, monthly, or as events or promotions arise).

Potential Fees
Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.

Opt-In Method
To opt-in to our messaging service, you must provide explicit consent by (enter consent method) through our website.

Opt-Out Method
You can opt out of receiving further messages at any time by replying with STOP to Opt-out. After opting out, you will no longer receive further messages unless you opt back in.

2. Information We Collect

When you use our SMS texting service, we may collect the following types of information:

  • Personal Information: Such as your name, phone number, and any other information you provide when you sign up for the service or communicate with us.

  • Message Content: The content of the messages you send and receive through our SMS texting service.

  • Usage Information: Information about how you use the service, including log data, device information, and location data if applicable.

  • Other Information: Any other information you choose to provide or that we collect with your consent or as required by law.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • Providing and Improving the Service: To deliver the SMS texting service to you and continually improve its features and functionality.

  • Communicating with You: To communicate with you about the service, send you service-related notifications, and respond to your inquiries and requests.

  • Personalization: To personalize your experience and provide you with relevant content and recommendations.

  • Analytics and Research: To analyze usage trends, conduct research, and gather insights to improve our service and develop new features.

  • Compliance and Legal Obligations: To comply with applicable laws, regulations, legal processes, and enforce our rights and obligations.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing the SMS texting service and related services.

  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, court orders, or government regulations.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You have the following choices regarding your information:

  • Access and Update: You may access and update your personal information by contacting us directly.

  • Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in the messages or contacting us directly.

8. Children's Privacy

Our SMS texting service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact Kenita Harris, Chief Operating Officer at KHarris@JeffersonEast.org.