Bridging the Gap: How collaboration helped Ms. Paul rebuild stability and connection

When Ms. Paul had to move after her rental home was sold, she faced unexpected challenges. On top of adjusting to a new place, she lost access to the internet, something she relied on for virtual doctor visits, emergency updates, and keeping her part-time job.

Without internet access, staying informed and connected became incredibly difficult. That’s when JEI stepped in to help 🤝. Through our partnership with HUMAN-IT, we helped Ms. Paul enroll in a program that provides an unlimited hotspot box, ensuring she could stay online at home and on the go. Thanks to a $100 discount code for working with JEI and the Detroit Housing Network (DHN), she was able to purchase the device and cover her first month of service for just $15.

Now, she’s back online—able to manage daily responsibilities, stay in touch with doctors, and maintain employment.

This story isn’t just about internet access. It’s about ensuring people have the tools they need to stay connected and move forward ❤️.